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Keeping your account safe is our highest priority. We are continuously updating and upgrading our tools to ensure your account is protected. Here’s how you can help safeguard your information:
Secure your network
Install current anti-virus software and keep it updated.
Do not click on unexpected links in emails or run unknown attachments.
Install a firewall on your internet connection.
Protect your accounts
Set up alerts. Our online banking system will send email alerts for any transaction. When you monitor these alerts and call the bank if there is an unauthorized transaction, we can block the transaction before any money changes hands.
Set daily limits on transactions to reduce your exposure. Any attempt to go past a limit will generate a call from us.
Keep your password and user ID private. Do not share your information with anyone.
Know that we will never call and ask you for your password or user ID over the phone.
Check your online balances regularly. We recommend twice a day.
Remember, we are doing all we can to secure your online banking accounts, but the final responsibility rests with you. If you have any questions or need help applying these recommendations, please contact us. (Please note, this is an unsecured message. Do not include account numbers, social security numbers, date of birth or other sensitive information.)
We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
most secure banking facility.
